Introduction
Progressive is one of the largest auto insurance companies in the United States, known for offering competitive rates and a wide range of coverage options. In this comprehensive Progressive insurance review, we’ll explore the company’s offerings for auto, home, and life insurance, examining the pros and cons of Progressive’s policies. We’ll break down Progressive’s coverage options, discounts, technology features, customer service reputation, and more to help you determine if Progressive is the right insurer for your needs.
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Progressive Auto Insurance
Progressive auto insurance is available in all 50 states and offers standard coverage options like liability, collision, and comprehensive. Add-ons like custom parts coverage, rideshare insurance, and roadside assistance allow customers to tailor policies.
Pros of Progressive Auto Insurance
- Competitive rates, especially for high-risk drivers
- Usage-based Snapshot program offers personalized discounts
- Numerous discount opportunities like multi-policy, pay-in-full, and teen driver
- Innovative tech tools like Name Your Price® and mobile app
Cons of Progressive Auto Insurance
- Mixed customer satisfaction scores and claims reviews
- Snapshot program may increase rates for some drivers
- Rates can vary between online quotes and agents
Overall, Progressive auto insurance stands out for its tech features and affordability for high-risk drivers. Drivers with recent accidents or violations may find some of the lowest premiums at Progressive.
Progressive Home Insurance
Progressive home insurance policies are underwritten by American Strategic Insurance Corp. Coverage includes dwellings, other structures, personal property, loss of use, liability, and medical payments.
Pros of Progressive Home Insurance
- Opportunities to bundle with auto insurance
- Access to local agents for personalized service
- Competitive rates compared to other top insurers
Cons of Progressive Home Insurance
- Limited endorsements compared to some competitors
- Worse-than-average customer satisfaction scores
For homeowners looking for basic dwelling coverage alongside auto insurance, Progressive delivers competitive pricing. But those wanting robust endorsements may find better options elsewhere.
Progressive Life Insurance
Progressive offers life insurance policies like term, whole, and final expense through its eFinancial partners. Applicants can get quotes online before being matched with third-party underwriters.
Pros of Progressive Life Insurance
- Multiple policy types, including term, whole, and final expense
- Online quotes and application process
- Policies available without a medical exam
Cons of Progressive Life Insurance
- Underwritten by third parties, not Progressive itself
- Customer service depends on underwriting company
- Less personalized service compared to agents
For easy online quotes on basic life insurance, Progressive delivers. But customers lose the Progressive brand once policies are issued by partners.
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Progressive Insurance Costs and Discounts
Auto Insurance Costs
According to our rate analysis, a full coverage Progressive auto policy costs around $134 per month, or $1,611 annually on average. That’s about 1% higher than national averages. However, Progressive prices are competitive for high-risk drivers.
Home Insurance Costs
Progressive home insurance costs approximately $76 per month, or $914 per year, for a 1,595 square foot home, based on sample quotes. Rates are affordable compared to large insurer averages.
Discounts
Progressive auto insurance discounts include:
- Multi-policy
- Multi-car
- Continuous insurance
- Snapshot safe driving
- Teen driver
- Online quote and signup
- Paperless billing
Progressive Insurance Ratings
AM Best Rating
Progressive has an AM Best rating of A+, indicating excellent financial strength.
BBB Rating
Progressive is BBB accredited and holds a B+ rating, showing issues were resolved in a timely manner.
J.D. Power Ratings
In national auto insurance studies, Progressive scored below average in shopping experience and claim satisfaction. It performed better regionally.
Our Progressive Insurance Review Verdict
Overall, Progressive provides affordable coverage options for many drivers and homes. While customer satisfaction is mixed, competitive pricing makes it a solid choice to consider.
To Recap
In this Progressive insurance review, we found the provider offers competitive rates and innovative tools that make it stand out in auto insurance. More basic offerings for home and life insurance still provide affordable options worth considering.
While customer satisfaction scores are mixed, Progressive policies are worth comparing for many drivers, homes, and budgets. Getting quotes lets you weigh costs against coverage needs. For high-risk drivers, especially, Progressive auto insurance delivers some of the lowest premium options.
Progressive Insurance Review FAQ
Is Progressive Good for High-Risk Drivers?
Yes, Progressive often offers some of the lowest rates available to high-risk drivers with accidents, DUIs, or serious violations on record. Its specialty in nonstandard auto insurance makes it a good option for this demographic.
Does Progressive Have Accident Forgiveness?
Yes, Progressive offers both small and large accident forgiveness. Small accident forgiveness happens automatically with no surcharge for claims under $500. Large accident forgiveness applies after 5 years of claims-free.
How Do I Lower My Progressive Insurance Cost?
Taking advantage of discounts, opting for higher deductibles, improving your credit score, and asking about money-saving programs like Snapshot are some of the best ways to lower Progressive insurance premiums.
Does Progressive Offer Roadside Assistance?
Yes, Progressive policyholders can add roadside assistance coverage to their auto policies for help with lockouts, tire changes, tows, and other needs.
Is Progressive Good for Home Insurance?
Progressive home insurance provides affordable basic dwelling coverage, especially when bundled with auto policies. But customers wanting lots of endorsements may find better options.
How Do I File a Claim with Progressive?
You can file Progressive insurance claims by calling 1-800-776-4737 or reporting online via your account portal. The insurer also has a well-rated mobile app for claims.
