How to Look Up Your FHA Case Using HUD’s FHA Connection

If you have an FHA-insured mortgage loan, you likely have an FHA case number associated with it. This unique identifier allows you to track details and information about your specific loan in HUD’s FHA Connection system. Looking up your FHA case number can be important for keeping tabs on your loan status, accessing documents, or troubleshooting any issues.

This comprehensive guide will explain what an FHA case number is, why it’s important, and walk through the process for looking it up in FHA Connection. We’ll also cover common questions and key tips for accessing your FHA case information.

What is an FHA Case Number?

An FHA case number is a unique 10-digit identification code assigned to each FHA-insured mortgage loan. It serves as a way for HUD and lenders to track and manage individual FHA loans.

When you apply for an FHA mortgage, the lender will initiate the process by requesting a case number for your loan through FHA Connection. Once approved, this case number will stay with your loan for its lifetime, helping identify it across various systems and documents.

The FHA case number structure is as follows:

• The first three digits identify the HUD field office jurisdiction
• The next two digits identify the lending institution
• The final five digits identify the specific loan

So in a case number like 123-45-67890:

• 123 indicates the HUD field office
• 45 indicates the lender
• 67890 identifies the unique loan

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Why is the FHA Case Number Important?

The FHA case number plays a crucial role in the tracking and management of your FHA loan. Here are some key reasons why it’s important:

• Identifies your specific loan – The case number distinguishes your loan from the millions of other FHA loans out there. This prevents mix-ups and errors.
• Links to loan documents and details – Your FHA case number will be referenced on loan documents, status updates, and any correspondence relating to your loan. This connects all these materials to your specific case.
• Allows access to loan information – With your FHA case number, you can look up details on your loan status, documents, and history through HUD systems like FHA Connection.
• Helps with processing and servicing – Lenders, HUDs, and servicers rely on the FHA case number to accurately process transactions like payments, escrow analysis, and servicing transfers.
• Facilitates troubleshooting – If any issues come up with your loan, the FHA case number provides a way to quickly pull up your information for troubleshooting.
• Assists with identity verification – When communicating with lenders or HUD about your loan, providing the FHA case number helps confirm your identity and authorization.

So in summary, the FHA case number is a critical tool for tracking your individual loan and accessing important details and documents throughout its lifecycle.

How to Look Up Your FHA Case Number

If you have an FHA-insured home loan but don’t know your case number, you can look it up through FHA Connection, HUD’s system for lenders and other FHA partners. Here are step-by-step instructions:

Get Registered with FHA Connection

The first step is registering for access to FHA Connection if you don’t already have it. Here’s how:

1. Go to the FHA Connection site: FHA Connection – HUD
2. Click “Register” in the top menu bar and select “Borrower” from the dropdown.
3. Provide your personal details on the registration form.
4. Agree to the usage terms and conditions.
5. Select “Submit Registration.”

HUD will review your registration request and email you your login credentials within 1-2 business days.

Log In to FHA Connection

Once approved, you can log into FHA Connection with the user ID and temporary password provided:

1. Go to FHA Connection – HUD and click “Login” in the top menu bar.
2. Enter your user ID and temporary password.
3. You’ll be prompted to change the temporary password to one of your choosing.
4. Follow prompts to set up security questions and finalize login.

Search for Your FHA Case Number

With access to the FHA Connection, you can now look up your FHA case number:

1. Click “Case Query” in the menu bar.
2. Enter identifying details like your name, Social Security Number, and property address.
3. Click “Search.”
4. Any FHA cases associated with your information will be displayed, including the 10-digit FHA case number.

And that’s it! The case number shown is your specific FHA loan identifier that can be referenced for status updates, documents, and any other details on your loan.

Why Transfer an FHA Case Number?

There are a few common reasons an FHA case number may need to be transferred:

• New lender: If the borrower switches lenders during the loan process, the case number transfers to the new lender.
• Loan sold after closing: When FHA loans are originated and then sold to investors, the case number transfers to the new loan owner.
• Servicing transfers: If mortgage servicing rights are sold from one servicer to another, the FHA case number goes to the new servicer.
• Property sales: When a home with an FHA loan is sold, the buyer assumes the seller’s FHA mortgage and case number.
• Foreclosures: If a property goes into foreclosure, the FHA case number may transfer to the foreclosing entity, like the lender or HUD.
• Lender portfolio transfers: If one lender acquires the portfolio of another lender, FHA case numbers switch to the acquiring lender.

The FHA case number always follows the current holder of the insured mortgage, whether that’s a lender, servicer, investor, or property owner. Properly transferring the case number ensures continuous tracking and management throughout changes.

How to Transfer an FHA Case Number

Follow this process to transfer an FHA case number from one lender or holder to another:

1. Determine current holder: Use the case number lookup methods to identify which lender/entity currently has the FHA case number you need to transfer.
2. Request transfer: Contact the current holder and ask them to initiate a case transfer in FHA Connection (or alternative system for decommissioned lenders).
3. Provide transfer details: Supply the current holder with the new mortgage holder’s details like name, FHA ID, contact information, etc.
4. Confirm transfer: Follow up with the new holder to verify when the case transfer is completed in FHA systems. This may take several business days.
5. Update records: Both former and new holders should update their records, mortgage files, and servicing systems to reflect the case transfer.

It is the responsibility of the current holder (transferor) to execute the actual transfer in FHA systems. As the recipient (transferee), you simply need to provide details to facilitate the transfer and confirm it is completed.

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FHA Case Number Rules and Regulations

The FHA has rules in place governing case number assignments, usage, and transfers:

• FHA case numbers are assigned electronically through FHA Connection upon initial loan application.
• Only approved FHA lenders can obtain and hold FHA case numbers.
• One FHA case number is issued per property (address). It can’t be used for multiple properties.
• When a case number is transferred, the former holder must update their records to reflect the transfer.
• Case numbers can only be used for the property address they were originally assigned to.
• Lenders must notify the FHA in writing to officially cancel unused case numbers within 6 months if the loan doesn’t close.
• FHA-insured loans must close and be endorsed within the six month validity period of the assigned case number.
• For case transfer requests, the current holder has up to two business days to complete the transfer in FHA systems.
• Transfers cannot be processed by phone. All holders must make updates to the appropriate FHA systems.
• FHA case numbers may be transferred multiple times over the life of the insured loan as holders change.

Strict adherence to these rules allows for an orderly, tracked system of case number assignment and transfers as FHA loans change hands.

Tips for Accessing Your FHA Case Info

When looking up and leveraging your FHA case number, keep these tips in mind:

• If you don’t remember your FHA Connection login details, you can recover your user ID and reset your password through automated prompts on the login page.
• For security purposes, your FHA Connection password expires every 60 days, so keep it updated.
• If you have trouble locating your FHA case number through a search, try searching under a co-borrower’s information or using just your property address.
• Document your FHA case number somewhere safe so you can reference it when needed without looking it up each time.
• When communicating with lenders or servicers about your FHA loan, provide the case number upfront to help pull up your account faster.
• You can use your FHA case number to request loan documents and status updates from HUD and your mortgage servicer.
• If you have multiple FHA loans on different properties, each will have its own unique FHA case number.
• Your FHA case number will remain the same if your FHA mortgage is transferred to a new servicer.

By understanding your FHA case number and accessing it through the FHA Connection, you can stay informed and empowered when navigating your FHA home loan.

To Recap

In conclusion, FHA case numbers are unique mortgage loan identifiers that are critical for tracking FHA-insured loans. Looking up your FHA case number is easy by contacting your lender, checking paperwork, or using FHA Connection. Transferring FHA case numbers is also straightforward – just contact the current holder and provide them with details of the new recipient.

Following HUD’s rules for case number assignment, transfers, and usage ensures continuous monitoring and management of FHA mortgages as they change hands over their lifespan. Understanding FHA case numbers enables borrowers, sellers, and industry partners to all access and share clear information on specific FHA loans.

Frequently Asked Questions

What is FHA Connection?

FHA Connection is an online system created by HUD for lenders, borrowers, and other partners to manage FHA-insured loans. It allows access to loan information, documents, and services using FHA case numbers as identifiers.

Who can access FHA Connection?

FHA Connection access is available to borrowers with FHA-insured loans, lenders who originate/service FHA loans, and other authorized FHA program participants like appraisers and auditors. Each user must register and be approved for access credentials.

What if I don’t know my FHA Connection login information?

If you forget your FHA Connection user ID or password, you can recover and reset them through automated prompts on the login page. Security questions help verify identity.

What if I can’t find my FHA case number on FHA Connection?

If searching under your personal information doesn’t locate your case number, try searching under a co-borrower’s details or just the property address itself. If still not found, contact your lender/servicer.

Can I look up my FHA case number without using FHA Connection?

You typically need access to the FHA Connection to look up your case number directly. However, you can also find the case number by checking your loan documents, asking your lender/servicer, or contacting the HUD field office.

How often does my FHA Connection password expire?

For security purposes, FHA Connection passwords expire every 60 days. You’ll be prompted to create a new password upon login when your current one has expired.

Can I use my FHA case number to access loan documents?

Yes, with your FHA case number, you can request documents like your mortgage, note, deed of trust, appraisal and more from HUD or your mortgage servicer.

Does my FHA case number change if I refinance my loan?

If you refinance your FHA loan, you will be assigned a new FHA case number for that new loan. Your previous FHA case number will remain tied to the original loan.

In another related article, FHA Loan Requirements and Guidelines for 2024